We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Items that you have decided to cancel incur a 10% cancellation fee, this fee will come out of your refund. Item/s are not in its original condition, is damaged or missing parts for reasons not due to our error There are certain situations where only partial refunds are granted (if applicable) To complete your return, we require a receipt or proof of purchase & the item/s. We also do not accept products that are intimate, are sanitary goods, are hazardous & are gift cards. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. We will display on our website if we are out of stock to avoid disappointment.
Please note we will not ship these out free of charge once stock is received, these are an added measure to protect during shipping.
If we run out of Pop Protectors we will continue to ship orders without our free protectors to insure customers are not waiting prolong periods of time for their orders.
We also include a free Pop Protector with every 4 inch Pop Vinyl when purchased & shipped through our website. Photos will need to be provided to Pop Culture does not take any responsibility for lost or damaged items whilst in transit. We send all of our Pop! Vinyls in boxes with plenty of bubble wrap/filling for protection. If you receive a product that does not met your standards please notify us within 7 days of receiving the item unfortunately after this time frame we may not offer you a refund or exchange.
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